Renegotiating Health Care: Resolving Conflict to Build Collaboration
Leonard J. Marcus
Barry C. Dorn
Eric J. McNulty
Renegotiating Health Care presents pragmatic and effective tools for understanding conflict, negotiating differences, and creating a workable balance among those who deliver, receive, administer, and oversee health care. The authors present practical methods and techniques giving all the players the knowledge and skills they need to put their work in perspective and create workable solutions.